Timeline

1
ProductDataOps logo

ProductDataOps

2025 — Present

  • Founded an AI-native product-data operations platform for structuring, enriching and governing complex catalogs.
  • Own product vision, semantic data architecture, workflow design, technical coordination and positioning.
  • Converted a complex technical concept into a customer-relevant product and operating model.

0→1

Concept to early market validation

Position · Stakeholders

Founder

  • Design partners
  • Supply-chain & commerce operators
  • Early customers

Related projects

Hong KongBuilding solo, founder mode
2
EiQ by LRQA logo

EiQ by LRQA

2024 — Present

  • Leading transformation of a data-heavy platform business toward a data-first, AI-native operating model.
  • Aligning product, engineering, data and operations around delivery, workflow and commercial-value mechanisms.
  • Reorganizing teams around agile, cross-functional delivery and clearer ownership.

AI-native

Operating-model redesign end to end

Position · Stakeholders

Chief operating officer / acting CPO-CTO

  • CEO & ExCo
  • Product, engineering & data teams
  • Enterprise clients

Related projects

Hong KongExecutive mandate, transformation lead
3
Ocado Group logo

Ocado Group

2022 — 2024

  • Led design and delivery of an AI-powered supply-chain digital twin for major retailers.
  • Translated complex optimization capabilities into enterprise decision products.

-40%

Cost-to-serve

-30%

Working capital

Position · Stakeholders

Principal product manager, supply chain network design

  • Major retailers
  • Data science & engineering
  • Operations leadership

Related projects

LondonDeep product craft in enterprise optimization
4
Amazon logo

Amazon

2022

  • Led an EU last-mile escalation operation managing thousands of weekly network defects.
  • Used data-led root-cause analysis and operating routines to protect network integrity.

1000s

Weekly defects resolved

Position · Stakeholders

Senior manager, EU drivers escalation team

  • EU last-mile network
  • Delivery partners
  • Customer experience
LondonHigh-tempo network operations
5
Decathlon logo

Decathlon

2020 — 2022

  • Led operations for 8 Hong Kong stores, standardizing processes and performance dashboards.
  • Supported profitable multi-store growth through process discipline and visibility.

8

Stores

800+

Staff

Position · Stakeholders

Head of operations and service

  • Store leaders
  • 800+ staff
  • Country management

Related projects

Hong KongLarge-team field leadership
6
Lalamove logo

Lalamove

2016 — 2020

  • Led market expansion into Vietnam, Indonesia and Malaysia.
  • Built market-entry strategies, enterprise partnerships and local operating models.
  • Launched Lalamove+ Indonesia as a scaled B2B offering.

USD 200M

P&L

30k/day

Orders at 12% net profit

Position · Stakeholders

Expansion & product director

  • Google
  • KFC & McDonald’s
  • NinjaVan, DHL
  • Country GMs

Related projects

Hong Kong / SEAExpansion years across APAC
7
Citwell logo

Citwell

2013 — 2015

  • Advised on supply-chain optimization: replenishment, inventory strategy and network design.

Rx & retail

Client sectors

Position · Stakeholders

Consultant, supply chain

  • Pharmaceutical clients
  • Travel-retail clients
ParisConsulting foundation, École Centrale MS